This notice ( v14 ) is on behalf of INTERMODAL CARGO SOLUTIONS ( ICS ).
We once again thank all the Groupage Operators, Clearing Agents and Transporters who have made the switch to our Groupage Online Rapid Booking System (RBS) and helped maintain the required social distancing.
RBS has helped facilitate efficient release of Groupage Cargo but even with the best planning, there will be inevitable disruptions. To help alleviate some of the problems, we have made the RBS contact fields mandatory; effective 6th May, a contact number and email address for the transporter will be required prior to appointment confirmation.
In this way, ICS are able to contact the trucker if they are delayed and communicate any issues relating to cargo release ( if applicable ). This will also allow ICS to keep truckers updated by means of push notifications.
We are adjusting to the daily challenges that come with the COVID-19 pandemic and thank you for working with us as we navigate these challenging times.